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How a Call Answering Service Can Increase Business Profitability

How many business calls do you think you’ve missed? You may not even know. Now imagine you never miss a call again. What could this mean for you business? Call answering could massively help with increasing your business profitability, as no missed calls means no missed business opportunities. The benefits certainly outweigh the costs, as investing

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What to Consider When Getting a Virtual Receptionist

Every business style is different. You have different customers with different needs. As your first port of call, you want someone to handle your customers in a way that meets these needs. This is where a virtual receptionist can help. When considering a virtual receptionist, you want to ensure they possess qualities that adapt to

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How Missing a Phone Call Can Affect Your Business

Emails, texts and social media may be a modern phenonemon, but that doesn’t mean you should leave your phone calls in the past. It’s easy to put an email on the back-burner and reply at a later date, but once that phone stops ringing, you’ve potentially missed your opportunity. Missing a phone call can seriously

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How to Answer a Call Professionally: 10 Essential Tips

Speaking to a customer on the phone is generally the first interaction they will have with your business. That first bit of communication is crucial in making a good impression. In those few seconds you are representing your company and what you have to offer. You need to make every second count. Of course, being

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Why Every Small Business Should Consider a Telephone Answering Service

We’ve been offering call handling services for small businesses handling for over 20 years. In that time we’ve helped to solve problems for countless small businesses with our telephone answering services, helping them portray a professional image. Today we wanted to share with you why we think every small business owner should consider a call

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Industries That Can Benefit From A Telephone Answering Service

If you have been wondering if you can actually benefit from a telephone answering service, then you will be interested to know the answer is almost certainly, yes. A call answering service can make a huge difference in customer retention and also gain new customers to build your client base. Here at Netcall Solutions, we

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Tips for Answering Phone Calls Professionally

As the technological developments of the 21st Century increase rapidly, the number of channels via which customers can reach a business has escalated prolifically. So much so that excellent customer correspondence on the phone is now more important than ever, particularly for staying ahead of your competition. Nothing puts existing or potential customers off more

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How to Handle Difficult Callers Effectively

There are numerous reasons why a customer may have gotten agitated. Sometimes a difficult caller is justified due to a series of mistakes made regarding his service. Other times, the person you have on the line is venting his frustrations about something else entirely. Here are some ideas about how to handle difficult callers effectively.

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How to Make Your Startup Business Stand Out from the Crowd

If you find yourself wondering “How to Make Your Startup Business Stand Out from the Crowd” in today’s competitive market, you may have been considering a message taking or virtual number service. Message taking and virtual numbers are a fantastic way of ensuring you never miss a business opportunity or a call from a curious

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