NUMBER Routing

Where would you like your incoming phone call to be routed to? Call me now on 0800 840 4111 or if you prefer, send us your name and telephone number below, and we will get back to you.
Once you have chosen your Virtual Office number you can then fully benefit from all the options Netcall provide for routing your Virtual Office Number. You can choose to divert your calls to any destination, at any time, whenever you like, whenever you want! You’re always in control with the Netcall online Management Dashboard. You can divert your incoming call to any one of these destinations… • …to any UK landline • …to your mobile line • …to international destinations • …to our 24hr, 7days week, Call Answering Service • …to Voicemail Then choose a routing service to meet your company or individual needs, or just simply create a bespoke one of your own.

The basic call diversion service allows you to divert calls to a single destination telephone number of your choice, which could be a landline, mobile or even through to the Call bureau to be answered by your own receptionist 24/7

The basic call diversion service with voicemail allows you to divert calls to a single destination telephone number, such as a landline, or mobile. Any call which is not answered will be delivered to a personal voicemail service after 5 rings. The user will be notified by instant email notification upon a message being left.
The basic call diversion feature with Call Bureau service allows you to divert calls to a single destination telephone number of your choice, which could be a landline or mobile. If, however the call is not answered within 5 rings the call is re directed to the Call Bureau where they will be answered by your own receptionist 24/7.

The Basic Hunt Group service allows users to divert calls to a single destination telephone number of their choice such as the office. If, however the call is not answered within 5 rings the call is re directed to an alternative number such as the Mobile. Once again if the call is not answered within 5 rings the call will re directed to a further destination number such as the Call bureau where the call will be answered by your own receptionist 24/7.

The Basic Time of Day Call Routing service allows the you to divert calls to different numbers at pre determined times of the day. These time zones are completely programable via the on-line dashboard.
The Automated Call Routing service answers calls with a pre recorded Welcome Message with Call Routing options to dial. Very useful for re directing calls to different destinations based on priority.

All this and much more can be achieved through the customer Management Dashboard. Complete management control of your number including full inbound call stats on-line.

For a full list of routing options available and associated costs contact our customer services department on 0800 840 4111 or contact us via email or our contact form.

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