TEMPORARY COVER FOR CALL HANDLING
If you or an employee goes on holiday, maternity leave, a leave of absence, or even takes the odd day off, there is no need to stress about the remaining team being unable to cope with the flood of incoming calls or messages.
By hiring a trained telephone PA, our temporary answering service can help you handle this task instead.
Affordable Support At A Moment’s Notice
Our short-term packages start at just £2 a day, fitting in to all types of corporate budgets. On hiring our team of expert operators, we will ensure that all your phone calls are still answered in the professional manner that your customers have come to expect, and immediately email or SMS/text the messages to you so you can remain on top of your company’s day-to-day happenings as they occur.
Add On Smarter Virtual Numbers
Call handling services can be a great solution for businesses to enhance their productivity whilst maintaining a solid reputation in customer service. It ensures that no customer query goes unheard or unanswered and it maximises your opportunity in generating revenue. This level of service and quality comes at a price and in order for businesses to commit to that cost it needs to be justified and deemed necessary. For some businesses, signing up to a long-term call handling contract just isn’t required but that doesn’t necessarily mean that it isn’t required for the short term.
Temporary call handling services are specifically designed with businesses in mind that only require our services at designated times. Instead of committing to an unnecessary long term contract, you can be safe in the knowledge that you are only using our services when they are needed and when it makes good business sense to do so.
Here’s just some of the reasons your business could benefit from a temporary call handling service:
- Holiday Cover – Holidays! We all need them. Rest assured that whether your topping up your tan on the beach in the Caribbean or hitting the ski slopes of Switzerland you can relax in the knowledge that your business is not losing out on missed revenue opportunities with our team of trained operatives waiting to take customer calls. Under staffing during the holiday season need never be an issue again.
- Sickness – Sickness or maternity cover can be very stressful to arrange, there is no certainty when exactly someone is going to be well enough to come back to work during a serious illness or after having a baby. Hiring a temporary replacement is a possible solution but it may be far more cost effective to outsource your call handling responsibilities so that you and your staff can focus on more productive responsibilities.
- Increased Calls – A new marketing strategy, a discounted sales period or increased popularity of your product or service may result in a higher volume of calls in a short space of time. An increased interest in your company is every business owner’s dream but this could slowly turn into a nightmare if you do not have the manpower to answer the calls that this generates. Missed calls are missed opportunities for new revenue, new revenue that could just as easily fall into the lap of your competitor. While this increase in interest may be the start of a long-term improvement in your business, instructing a temporary call handling service will ensure that you are able to handle the spike in interest in a short space of time and bide you some time to consider a more long-term solution.
- Seasonal Requirements – Whether you manufacture Christmas decorations for the festive season, you’re a tour operator organising tourist events during school holidays or you’re a wedding photographer, they’ll be times of the year that your business will be in a higher demand than others. Seasonal businesses can have such a short window to make their revenue that missing calls due to lack of manpower may have disastrous consequences to your business. Get ahead of your competition this season by instructing the services of a temporary call handling service to handle your inbound calls to ensure that you can continue to do what you do best!
Here at Netcall Solutions our temporary call handling services can be a great resource for your business for these reasons and many more. With a bespoke package that is tailor made for your business needs and seamless integration into your operation, we could be helping you in as little as 24 hours. Why not give Netcall Solutions a call to today and see how we can help.