If you’re looking for professional virtual receptionists to handle your calls, look no further than Netcall Solutions for a superior service. Contract-free, you only pay for our service when you need it, making us the most cost-effective solution for your call handling. Arrange your package with our friendly team today by calling 08008404111.
Why is Netcall Solutions the answer?
Before we supply you with more information regarding the services provided by our virtual receptionists, here’s a bullet point checklist of all the important points you need to know about Netcall Solutions:
- UK-based telephone operators
- Flexible service
- Messages taken 7 days a week
- No monthly fee
- Quick and easy set up
- Saved money on telephone costs
Free Trial? Call-Back? Quick Quote? or, simply more information. Please get in touch with us now – 0800 840 4111
Our virtual receptionists will help with all of your business needs
Whether you’re a small one-man band looking for virtual receptionists to help with your overflow call handling or a large business requiring extra help with managing your phone lines, here at Netcall Solutions, we’ll adapt our service to suit your needs.
All of our virtual receptionists have had previous experience working in customer service focussed roles, which means we supply a service which is more than just providing a voice at the end of the line.
When your customers or important business calls come through to the virtual receptionists at Netcall Solutions, they’ll be met with the voice of a true professional, who will handle the call exactly in line with the terms previously arranged before your service went live.
As such, our virtual receptionists will become an integrated part of your business, rather than a separate entity – meaning your customers will receive a seamless experience between us receiving your calls and having their call or message transferred to you.
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Create your perfect call handling package from the following services
Whether your business is large, small, industrial or corporate, we are dedicated to ensuring that our services are adapted exactly to your requirements. Read on to find out how we can help you.
Overflow call handling
When the phones won’t stop ringing, and you simply don’t have enough staff to take each call, rely on our virtual receptionists to take the pressure off of your team. Providing a professional answering service with your preferred response, we’ll filter out the nuisance calls and make sure any important callers are referred back to you. With reassurance from our professional virtual receptionists, the person ringing will know that they’re important to you.
If you’re in an important meeting but feel like you can’t turn your phone off in case you miss something important, you now no longer need to worry as our virtual receptionists provide a full message taking service. Greeted by one of our professional call handlers, your caller will be able to leave a message with us confident in the knowledge that it will be passed on to you. Before your package goes live, we’ll arrange a suitable time and way in which to deliver your messages (usually via SMS or email).
If you know that an employee is going to take an extended absence and you’re worrying about the amount of phone calls that you are going to miss, rely on our virtual receptionists for the perfect stand-in service. Because you’re only paying a small fee for each phone call that is filtered out to our service, we provide a cheaper, easier and more convenient alternative to sourcing a temporary member of staff. As part of our temporary cover service, our virtual receptionists will answer your call with the appropriate response, take messages and make sure that all spam callers are dealt with accordingly.
Emergency response escalation
Many service companies operate an emergency response line. When you’re on call, you don’t want people ringing every couple of minutes with issues that can be dealt with during business hours. To ensure that you’re only interrupted by genuine emergencies, our virtual receptionists provide an emergency response escalation, which can be personalised according to your needs.
If you’re just about to drop a major PR campaign, invest in our virtual receptionists for help with handling the increase of calls. While we provide journalists or members of the public with your preferred media response, you can focus on making sure your business gets through this busy time.
Why should you choose the virtual receptionists at Netcall Solutions?
We have been assisting businesses large and small up and down the country with their call handling for over 10 years. Understanding that demands are constantly changing with the time, our virtual receptionists are ready and willing to bend their services to suit the needs of your business. Because we want to ensure that we’re providing the best services for your business, you can switch up and change your package in accordance with your current needs.
When you call one of our friendly advisors regarding your new call handling package, they’ll listen to your needs and advise you on the best services. As we’ve already mentioned, you’re not tied into any monthly contract. All you need to do is ensure that a call divert option is set-up on your office phones. Then, when you require our services, simply turn on the divert option, and we will charge you based on the amount of calls that are filtered through to our virtual receptionists during that session.
To sum up, when you choose Netcall Solutions, you will benefit from:
- Superior support when you need it
- Options based on your needs and the industry
- Seamless and efficient service based on your requirements
- A worthwhile service from which you will reap the benefits
A few reasons why more people are choosing Netcall Solutions to handle their telephone answering needs.
We work 24 / 7 / 365
You have live call answering service, 24 hours a day, 7 days a week, 365 days a year!
No Monthly fee to pay
Plus, a quick and simple call handling set-up service… you can be live within 24 hours!
We’re UK based
Highly trained UK based operators will take your messages …no overseas call centres used!
You’re in control
We have flexible call answering plans to suit every budget and you can change it whenever you like
Add on Smarter Virtual Numbers
Have a small business phone number that you have complete control over, for less than 65p per day, using your dashboard, you can route you’re number anywhere, including a virtual receptionist.